Shipping policy
SHIPPING POLICY
Order Processing
Our products are made-to-order to reduce waste and offer customizable products.
- Production time: 3-7 business days
- Preparation and shipping: 1-2 additional business days
Estimated Delivery Times (after shipping)
- Spain (Mainland): 3-5 business days
- Balearic and Canary Islands: 5-7 business days
- United States and Canada: 7-14 business days
- Rest of Europe: 5-10 business days
Shipping Costs
Shipping costs are automatically calculated at checkout based on the order weight and destination.
- Free shipping in Spain on orders over €50
- Free shipping in the United States and Canada on orders over 75USD
- For other destinations, check the cost at checkout before completing your purchase
Order Tracking
You will receive an email with the tracking number once your order has been shipped. You can track your package through the provided link.
Customs and Taxes (International Shipments)
For shipments outside the European Union (United States, Canada, and other countries), customs duties, tariffs, or local taxes may apply upon receiving the package.
- These additional costs are the customer's responsibility
- They are not included in the product price or shipping costs
- The carrier may contact you for payment before delivery
- We have no control over these charges, as they are set by the customs authorities of each country
Shipping Addresses
Please verify that your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Orders
If your order does not arrive within the estimated timeframe or arrives damaged, contact us immediately at nomadas247@gmail.com with your order number.
Contact
For any questions about your shipment: nomadas247@gmail.com